Terms & Conditions
Terms & Conditions
Please read this information carefully. Access to this website is confirmation that you have understood and agree to be bound by all of these terms and conditions. The information provided on this website is for the use of residents of the United Kingdom.
Terms & Conditions
2. Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.
3. Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.
© 2024 St. James’s Place plc. All rights reserved. “St. James’s Place” and the St. James’s Place Logo are trademarks of St. James’s Place plc.
Site Disclaimer
While we use reasonable efforts to ensure that the information contained on this website is current and accurate at the date of publication, no warranties are made, either expressed or implied, as to reliability, accuracy or completeness of the information. We accept no liability for any loss arising directly or indirectly from the use of or action taken in reliance on such information. These documents should not be copied, reproduced or redistributed, in whole or in part.
Privacy
Tilikum Wealth Management Ltd is committed to protecting the privacy of its users and we therefore ask that you please read our Privacy Policy before providing us with any information about you or any other person (“Personal Information”).
Our Use of Your Personal Information
We are happy to provide you with details of the Personal Information, which we process about you. To protect our customers’ personal information, we follow strict storage and disclosure procedures, which mean that we will require proof of identity from you prior to disclosing such information. For the purpose of the Data Protection Act 1998 the data controller is: The Data Protection Officer, St. James’s Place Plc, 1 Tetbury Road, Cirencester, Gloucestershire, GL7 1FP, United Kingdom.
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Google Analytics
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
We take all reasonable precautions to protect our visitors’ information, both on and off line. If your personal information changes, please let us know and we will correct, update or remove any information that we hold about you on our active databases. We may however need to retain archive copies of that personal information for legal or audit purposes. If you have any queries regarding the way in which Tilikum Wealth Management Ltd handles data collected from you on this website, please visit the contact us page.
We may disclose your personal information to others in the following circumstances and/or for the following purposes:
Where it is necessary for the provision of information or services to you
Where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements
To prevent and/or detect crime
Monitoring
Please note that if you communicate with us electronically, including by e-mail, telephone or fax, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure that St. James’s Place employees comply with legal obligations and St. James’s Place policies and procedures (including our customer relations practices).
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Information Updates
Please help us to keep your Personal Information current and accurate by contacting us if your Personal Information is or becomes inaccurate and/or out-of-date.
Contacting Us
Security
St. James’s Place take their responsibility to look after your personal information and privacy seriously. In today’s world, we have all seen a growing trend in cybercrime and security breaches. They have a number of security measures in place to help prevent fraud and cybercrime.
They have a dedicated group, the ‘Information Security Oversight Committee’, that provides oversight and guidance to their information security and privacy programme.
The executive body responsible for privacy and data security is the Information Security Oversight Committee (ISOC) – chaired by the Chief Technology Officer, a member of the Executive Board. ISOC has a reporting line that enables effective escalation of issues up to the Board where appropriate.
Employees, Partners and contractors take part in an annual Information Security training and awareness program and must agree to adhere to the Data Protection Act and their own Information Security Policy that are designed to keep your information safe. These are refreshed each year to reflect the current trends that are being observed across the information security landscape. Information Security awareness also forms part of the new employee induction program. They also educate our employees in identifying potential financial crime and internal fraud; any suspicious activity is reported to the Financial Crime team.
To keep your information secure and to protect our clients from fraud, Tilikum Wealth Management Ltd will only interact with you in the following ways. If in doubt, call Tilikum Wealth Management Ltd directly or alternatively the Information Security Team on 07739 698469
When interacting with you, we will:
Only send funds that you have requested to be withdrawn to a verified bank account in your name.
Verify who you are when speaking to you on the phone, by asking you security questions.